Return Policy

Thanks for shopping at Cutter Brooks. 

Purchases made in-store can be exchanged only and are non-refundable.

If you are not entirely satisfied with your purchase, we’re here to help.

You have 14 calendar days to return an item from the date of your payment. 

To be eligible for a refund, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging and with the attached receipt or proof of purchase. 

If your return is approved, we will initiate a refund to your credit card or original payment method. 

You will be responsible for paying for your own shipping cost for returning your item. Shipping cost is non-refundable.

Please note that underwear, special orders, custom made pieces and masks are non refundable.

Reduced items purchased online only are valid for a refund.

If you have any questions on how to return your item, contact us. 

Return Address: 

Unit 9 Easter Parade, Churchill Heath Farm, Kingham

Chipping Norton 

United Kingdom